Lamkin’s Return Policy

If you are not happy with your order, we are happy to accept a return or an exchange at no cost to you*.

• Return shipping is FREE*. We will provide you with one pre-paid UPS shipping label to return your order to us. Because we provide you with only one pre-paid shipping label per order, we suggest you wait for receipt of all items on your order before beginning the return/exchange process. After receiving all items on your order, please place all return items into one shipping box (any type of shipping box) to take advantage of the free return postage.

You can return your order for up to 60 days from the purchase date. Items that you return or exchange must be in the condition that you received them and in the original box. Lamkin does not guarantee wear or tear or any damage unrelated to the manufacturer.

• We will send you an email confirming your request, including the 18-digit tracking number on the pre-paid UPS shipping label and a link to track the package. Once we receive your return item(s), we will credit your original payment method for the full purchase price of each item in the return shipment. Once UPS shows that we received your return package, allow 3-5 business days for your credit to be issued.
• Please allow 1-2 weeks following receipt of your return for exchanges to arrive, if you requested an exchange. We will send you an order confirmation email for your exchange order as soon as it is placed. If you are in a hurry, return your original item for a refund and place a new order online for your replacement item. This will expedite your receipt of the new/replacement item.
• Please note, Lamkin can only provide free return shipping for items shipped from a U.S. address. If you are returning an item within our 60 Day Return Policy from an address outside the U.S., please ship to: Lamkin Corporation / Attn: Returns / 6530 Gateway Park Drive / San Diego, CA 92154.  In addition, please clearly write your Lamkin Order Number on the outside of the shipping box. If you have any questions regarding returns from an address outside the U.S., please call Lamkin’s Customer Service toll free at 800-642-7755 between the hours of 8am and 5pm Pacific Time, Monday-Friday.

* Lamkin’s Free Returns & Exchanges policy does not apply to orders/merchandise being returned from locations outside of the United States and APO/FPO locations.